Operations Manager
Regulatory & Compliance
Ensure full compliance with applicable Nigerian laws, industry regulations, tax obligations, and corporate governance standards. Brand & Market Presence
Represent Asolar in external forums, industry associations, and media engagements to strengthen brand authority and visibility. Technical Oversight
Collaborate with technical leads to maintain product quality, drive innovation, and ensure consistent post-installation customer satisfaction. Board Reporting
Provide regular and accurate performance reports, forecasts, and strategic updates to the Board of Directors for decision-making. Stakeholder engagement
Manage stakeholder engagement, whether external or internal Sales supervision, improvement and partnership
Drive sales, improve sales, create new partnerships, and sustain market relevance.
Design, implement, and continuously improve ASNL's operational framework — from order to installation to collections
Develop and maintain SOPs for all key operational processes
Define and track operational KPIs, reporting to the MD weekly
Lead the operationalisation of ASNL's PAYG model; fully optimise the ANGAZA platform
Logistics & Supply Chain
Oversee procurement, warehousing, and distribution of solar products across ASNL's network
Manage Logistics Manager — inventory accuracy and on-time delivery
Establish logistics controls: product tracking, damage reporting, returns management
Negotiate freight and last-mile delivery arrangements
Field Operations & Agent Network
Work with 4 Regional Sales Managers to standardise and improve field operations
Build and maintain a live database of all agents — name, location, contact, performance
Coordinate installation teams and manage after-sales and warranty processes
Customer Operations & Collections
Oversee PAYG account management — onboarding, activation, and repayment tracking
Manage escalation procedures for defaults, lost units, and system failures
Implement customer satisfaction monitoring and feedback processes
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